Frequently asked questions
Every piece is graded honestly: Like New (barely worn), Excellent (no visible wear), Good (light signs of use), Fair (visible wear but fully wearable). The grade is shown on each product card so you know what you're getting.
Orders ship across India, with free shipping over the store's free-shipping threshold. Pre-loved items are checked before dispatch; if something doesn't match its listing, get in touch within 7 days and we'll make it right.
Yes — try WELCOME10 at checkout for 10% off your first order, and watch the front page for fresh drops.
Payments are processed securely by Razorpay (test mode). Place your order, pay on the Razorpay page, and it's confirmed as soon as the payment is captured.
Yes — from My Account → Orders, open the order and tap Cancel while it's still pending or processing. Cancelled orders release the stock back to the shelf.